Patient Journey
Step 1:
Reach out to Smile Works
Book your appointment with us online or give your nearest clinic a call. Or why not drop into one of our practices?
Step 2:
Choose Your Service
Whether you’re looking for NHS dental treatment or dental care as an independent patient, we’ve got you covered. Our friendly team will walk you through your options and help you decide on the best course of action for your oral health.
Step 3:
Medical History
Before your first check-up, you’ll be asked to complete a medical history form. We recommend reviewing and updating this form each time you visit to make sure we’re informed of any changes to your health, medications, or past treatments.
Step 4:
Your First Check Up
At your first check up, your dentist will perform a thorough examination of your mouth, teeth, and gums. You’ll also be asked questions about your general health and any issues you’ve had with your teeth. We may also take X-rays to get a complete understanding of your oral health.
Step 5:
Continuing Your Dental Care
If any issues are found, we’ll discuss treatment options and proceed with the necessary care. Our skilled hygienists will ensure your oral hygiene is as optimal as possible. For more complex cases, we may refer you to a specialist for expert care.
Step 6:
Regular Check Ups
After your treatment is complete, we’ll set up regular check-ups to monitor your progress and make sure your oral health is at its best, helping you maintain a healthy smile for years to come.

Want to Join our Patient Participation Group?
We believe patient feedback is crucial for improving our services. Our Patient Participation Group (PPG) is made up of patients just like you, who meet regularly to discuss topics that matter most to you and your dental care. It’s a great way to have your voice heard and help shape the future of Smile Works.
If you’d like to join our Patient Participation Group, please contact us. We can’t wait to hear from you!
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